Quick Facts
I am sold. How do I sign up?
Signing up is simple and hassle-free. Just go to the Sign-Up section of this website and follow the easy steps. You will be on your way to receiving low-cost electricity.
How is Community Power and Utility different from other electric suppliers?
We believe in giving something back to the Connecticut communities that we serve. For every residential or business customer, we contribute to a community service like a volunteer fire department or to a charity in Connecticut. In addition, the contribution is above and beyond the savings you will see on the cost of your electricity. We make the contribution out of our pocket; not yours. You can learn more about our contributions here.
Is it 100% free?
Yes. Enrollment is free and there is no charge for switching or cancelling services. You do not have to sign a contract, and there are never any hidden costs. Our goal is to save you money, period.
I already switched from CL&P (or UI) to another electric supplier. Can I switch to
Community Power & Utility now?
Yes. Whether you currently buy your electric power from CL&P, UI or from any other electric supplier, you can switch to the Community Power & Utility program. If you signed a contract with an electric supplier, please call 1.877.775.4022. If you did not sign a contract, just go to our sign up page and follow the easy steps. Be sure to have a copy of your electricity bill handy because you will need some of the information on the bill to complete your sign up.
Can I switch to another electrical supplier or cancel my service at any time?
Yes. We are confident that you will not find an electric supplier offering rates lower than ours. However, you may switch or cancel your service at any time with no penalty.
Will CL&P or UI be upset or angry if I switch to Community Power & Utility?
No. CL&P and UI actually encourage their customers to choose an electric supplier to help lower energy costs.
Is the power from this program as good as the power I have been getting from CL&P?
There is no difference. You will notice no change in the electric power in your house or business when you switch from CL&P or UI to our program . . . except that your electric bill will be lower. Furthermore, CL&P or UI will still provide service for any problems or emergencies and will still send you your electric bill: State Law requires that.
Do you offer green energy?
6% of all the energy we supply now is from renewable sources. If you would like us to contact you when we offer electricity with more energy from renewable sources, please check that box on the Sign Up page.
Who is Community Power & Utility?
We are a licensed electric supplier providing service to homes and businesses in Connecticut. Our goal is to further the objective of deregulation by lowering our customer’s electric bills while giving back to Connecticut communities. To learn more about our contributions to Connecticut communities take a look here.
Am I paying the charitable contribution that is part of Community Power & Utility’s program?
No. Community Power and Utility makes that contribution. It is our way of giving something back to the communities we serve.
Questions about Switching to Community Power & Utility
Is it really this easy?
Absolutely! Simply follow three easy steps. Start by going to the Sign Up button at the bottom of this page. Then just sit back and relax as you save money without lifting a finger!
Seriously, what is the catch?
We know it sounds too good to be true, right? There is no catch. No hidden costs or fees. All you need to do is ask yourself, "Do I want to save money on my electric bill?" If the answer is YES, then go to the Sign Up button now.
When I switch to Community Power & Utility, is there a disruption of power?
No, there is no disruption of power. The switch from CL&P or UI to our service is seamless and there is no change in the electricity you receive, in service to the power lines or in the billing process.
Do I have to call CL&P or UI and tell them to switch my service to Community Power & Utility?
No, you do not. The switch is seamless and we take care of that for you.
When I switch do you need to install a new meter?
No, the meter will stay the same. The only difference you will notice is that on your bill you will see Community Power & Utility as your electric supplier and a lower cost for the electricity you use. There is no interruption of service.
How will I know that I am a Community Power & Utility customer?
Once you Sign Up with us, CL&P or UI have two days to get back to us with an approval. If there’s a problem, we will attempt to find out why or we will contact you for clarification. Otherwise, you will see Community Power & Utility on your next electric bill after the transfer of suppliers takes place. The actual transfer of service starts on your next meter reading date after approval.
How do I save money on electricity by joining Community Power & Utility?
We purchase energy at a low cost and then pass those savings directly to you! Our customers can save as much as 20% off their current electric bill each month. For homeowners this means more money in your pocket each month! Of course, your actual savings will depend on your electricity usage.
Are you a business owner looking to save on your utility bill as well?
Our business customers typically see significant savings because of the amount of energy they use.
Will my rates increase after I sign on?
We offer you an extremely competitive variable rate. We do everything possible not to adjust our rates very often, but they may change based on the cost of electricity. Keep in mind that if you are not satisfied with our rates, you can leave at anytime. We do not ask you to sign a contract so that you are assured that we are always striving to give you the best rate in the market. If you find another energy supplier offering a lower rate, tell us and we will try to match that rate. Remember that you can cancel or switch providers at any time, penalty free. We are dedicated to offering you the lowest rate and best service around.
Does Community Power & Utility have a higher rate during peak hours?
No. We have one flat rate throughout the day and do not offer time of use rates.
Whom do I contact if I lose power?
Your local utility company: CL&P @ 1-800-286-2000 or UI @ 1-800-722-5584. State law requires that they continue to provide the same service that they always have, even if you buy your electricity from Community Power & Utility or another energy supplier.
Who will support my power lines if they go down during the winter?
You should continue to call your utility company, CL&P or UI, if lines go down or if you experience any other service related issues.
Will I get two utility bills?
No you will not. You will still receive just one electric bill each month. If you choose Community Power & Utility as your new electric supplier, our low flat rate will be used to calculate your bill.
Is it difficult to transfer service to my company?
Absolutely not! We make it as easy as 1-2-3. Simply fill out our online enrollment form to get started. Utility companies are required by law to support each customer’s decision to purchase electricity from a lower-cost supplier. You can rest assured that you will not experience a disruption in service during the transition.
Questions about Deregulation
When did deregulation begin?
Electricity deregulation began in the late 1990s when rates were capped on utility charges. Over the years, the developing concept was revised and improved. Now electricity deregulation is offered in more than 20 states.
Why have I not heard of deregulation before?
Initially electricity deregulation was mainly advertised to business owners. This is because businesses use more electricity than residences, and therefore gained the most benefit from deregulation. In the past few years however, more and more homeowners have voiced their desire for a lower electric bill. As a result, alternate energy providers like us have taken the initiative to inform homeowners and business-owners alike about the benefits of choosing your own electric supplier.
How do I sign up with Community Power and Utility, now that I understand deregulation?
It’s easy. All you have to do is click here, enter your zip code and you will be directed right to our sign up page. Be sure to have your electric bill handy because you will need some of the information on your bill to sign up with Community Power and Utility.
If you have any questions that are not answered on this page, please email us or call us, anytime CONTACT US